Sunday, June 17, 2012

Handling Negotiations


We all negotiate at some point in our daily lives but how well do we handle those negotiations and do we get what we want out of those negotiations. It is no different when working with media inside the church. We negotiate with our suppliers and with our lead pastors concerning products and what we can accomplish with what we have. I recently found an article about negotiations on the 360 Digital Artist website that has an interview with Verna Miles, formerly the A&R Manager of Epic Records. Her interview had a lot of valuable insight for anyone who has to handle negotiations. Ms. Miles talks about how to separate the people from the problem, why it is important to have a BATNA (Better Alternative To A Negotiated Agreement), how important building an affiliation with the person is, and how emotions can play into a negotiation.

Separating the people from the problem or issue in a negotiation can be a difficult thing to do especially when emotions are high. Verna Miles offers some advice as to how to separate the two.  She suggests staying calm and focused on the key points in the negotiations. She also suggests to compromise enough to get what you want without giving completely into all the demands. 

Ms. Miles talks about the importance of having a BATNA in your negotiations. She states that she always have a plan b that offers the main aspects of the deal that can’t be compromised on and other aspects that can be compromised on. Having a plan b she says helps show her clients that she has their best interests in hand. 

Building an affiliation or a relationship with the person you are negotiating with is an important part of the negotiation according to Verna Miles in her interview. She talks about that if possible try to build a relationship prior to the negotiation.  She suggests being creative in how you develop this affiliation with the person. Ms. Miles also talks about emotions in negotiations, especially with creative individuals. Handling emotions effectively in a negotiation can keep the negotiation going on track. One of the ways Ms. Miles suggests in handling emotions is to try to have an understanding of where the person is coming from and his/her vision and offer positive outcomes that can facilitate that vision.

These are valuable insights to keep in mind when in a negotiation situation that can in turn benefit both parties. Knowing what to do when negotiating a vendor contract or even negotiating more money for your media budget helps you get that much closer to achieving your objectives.